WORST SERVICE EVER

Ordered the uncapped product, received it after more than a week. Had a landline installed, had to wait 4 days, after the line was converted on 28 May! After finally on Monday, I want to start using the internet, and was on the line for more than an hour, they said a technician will phone me back only THE NEXT DAY, I demanded immediate service, they never phoned back. I phoned again in the afternoon, again on the line for more than an hour, they AGAIN said a technician can only phone back the next day!! After AGAIN on the phone for an hour, they said the rooter is FAULTY, and it will take 7 - 10 working days to send a new one! I MEAN REALLY????? When I ordered the service from MWEB, I explained that we are having cameras installed, and that we need the internet. before they installed the cameras. When the company installed the cameras on Monday, NO INTERNET. I cancelled the service from MWEB yesterday afternoon, but when I went to Telkom this afternoon to apply for internet, they said I cant, because MWEB had still not CANCELLED my order, and I cant apply for internet with Telkom before MWEB does'nt cancel the service from their side!