SH
Sebastiaan H
1 reviews | Active since Oct 2010
23 Mar 2015, 08:44
Worst service EVER!!!!!
After numerous calls my account still hasn't been sorted out...<br> <br> On the 18/11/2014 I joined (or should I say TRIED to join) MWEB. The 30/12/2014 I was issued with username and password, on the 05/01/2015 my order was activated today is the 23/03/2015 and still NO modem!!! I have tried cancelling on numerous occasions (spoken to Brenda Ngete
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Mweb's replyOfficial
23 Mar 2015, 15:23Hello sebas777,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply23 Mar 2015, 15:23
Official
Hello sebas777,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,