Worst Service ever!

The worst customer service ever received! My account was in arrears and I made payment on the 25th of April already to have my account active. The consultant advised me on that day to email proof of payment and they will have it activated immediately.

Proof was sent and I advised them I have the new telkom sim that needs to be activated. Few days passed and I called them because no one called me to confirm anything , waited on line for so long got through to no one . Second time I called I was told to contact sales as they will activate for me. I then called them the Tuesday after sending through a complaint and a *****y consultant told me they sent through the request to the activations dept And that it will take 48-72 hours to activate she then refused to send me a email of confirmation . I then received an email from complaints and they didn't even bother to call , they just wrote they see I called in and that it was sent off). 3 days later I call back and some guy tells me the payment only got allocated on the 30th April and that he will resend the activation request through again as they were waiting for payment , the line got cut while I was still talking and I called back again then another female consultant tells me there's a R9 outstanding and they can't send through the request and that I need to call client services. What bull**** is this? All the consultants are giving me the run around and no one can confirm if the request will be activated. The initial consultant gave me the amount so I'm baffled to where the R9 came from. Worst service ever !