WORST SERVICE DELIVERY EVER!!!!!!!!!!!!!!

I was phoning mweb to sort out my fathers internet account (bearing in mind my father is 85 and is none the wiser of the various technical terms etc)

I end up with a technical consultant who says he can't help me and proceeds to phone my father, who then sells him something he never asked for or needs. I have been trying for two days to get this quote cancelled.

Every time I phone I get shunted around from one department to the next. Technical says its an account problem, accounts says its a sales problem. YET I CAN"T GET THROUGH TO SALES. I get put on hold for over half an hour and eventually the lines dies.

The staff are not helpful and are not prepared to do anything about it.

So now, I can't resolve this issue at all