MG
Monique G

1 reviews | Active since May 2018

02 Nov 2024, 08:27

WORST Service

I've been a client of Mweb for 8 years, and never have I experience service this bad.

Fibre was installed on Monday, I've been told 24 to 48 hours for connection.

Today still no connection. Not a single person is able to assist me to get this connected.

I've spend hours of time and money to get this sorted out and still no assistance.

I've already called Vodacom for the Fibre Infrastructure and they informed me that Mweb needs to get this sorted and Mweb is the problem.

So no blame shifting will help.

Now on the phone I was told I can only be assisted on Monday, a week agter installation.

This is not on at all.

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