Worst service

Mweb catch a wake up I had a issue with ur fibre this 16 April 2025 I called and logged a complaint To my surprise all ur fibre cables have fallen of the pole into my yard which is a danger right now from Wednesday I have been calling u guys are taking this lightly I have kids in my house I have cats I do anything right now cause u guys will say we broke the cables so plz consider ur customers it's been 3 days I m living with ur wires in my yard u guys are not interested in assisting me not a phone call or sms