Worst service.

I took a 2 prepaid internet package around 18 or 19th of July 2019.20g and a 100g cell c.was delivered with router a few days later.20g was actve the 100g only avtive 2 days later.On the 1st of August 2019 i had no service for both cards. Phoned them hanged on for 20 minutes on my airtime.They said they outbound call centre can only receive calls.By this time i was really ****ed.Because i was billed R1831 for the pro rata share of july and the full August month ahead but there is no service.A day later the technical department phoned me to say there is no longer cell c service in my area as there agreement with cell c ended and the poles was removed or something to that affect. I told so what about me i paid for the month ahead and have not used 1megabyte of data.He said the retention department will phone me. A few hours later the did. The offerred me a telkom lte 50g+50g promotional data+ 100g night data.which i accepted.i cancelled the 20g.and asked about my refund.the guy promised me it will be refunded. Its now 16t of August.my new router was deliver 2 days ago.line still not active.have not use a single megabyte of data.Still no refund or call or sms or email.Paid R750 upfront for nothing.