1 reviews | Active since Jan 2013
<p>I signed up with mweb on 1 Dec and was told order would take up to 15 working days, I did follow up a few times and was told the deadline had not been reached yet. Eventually 15 working days came and went and still no Internet. now just get told telkom holding them up and they will follow up and get back to me, which no one ever does!! there seems to be no rush at all even though I have expressed several times I run an online business at home! I enquired on one of my many calls whether I was going to be charged and was told no, because the order was not complete but on 1 Jan the full amount was deducted! I am disgusted at the level of service I have been receiving!!</p>
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
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