mM
mathabo M
1 reviews | Active since Jul 2016
24 Apr 2026, 20:41
Worst serve
For a first time user , I regret and I don’t want it anymore , you have the worst service , fr taking time to connect me , today my wifi just stopped working I’ve been call and texting and I told this nonsense “ We're sorry, the Onboarding team is currently unavailable.” do you take your clients serious
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Mweb's replyOfficial
28 Apr 2026, 08:12Good morning. Mathabo,
Thank you for reaching out to us. We would like to let you know that our HelloPeter support channel operates Monday to Friday, 8am to 5pm, and is closed on South African public holidays. As a result, we were offline on Freedom Day.
We understand how important timely support is, especially when you are experiencing challenges, and we appreciate your patience during this time.
If you still require any assistance, please send us a private message with your registered Mweb email address and a summary of your query. Our team is ready to assist and will prioritise getting your matter resolved as quickly and smoothly as possible.
We look forward to assisting you.
Kind regards,
Mweb Team
Thank you for reaching out to us. We would like to let you know that our HelloPeter support channel operates Monday to Friday, 8am to 5pm, and is closed on South African public holidays. As a result, we were offline on Freedom Day.
We understand how important timely support is, especially when you are experiencing challenges, and we appreciate your patience during this time.
If you still require any assistance, please send us a private message with your registered Mweb email address and a summary of your query. Our team is ready to assist and will prioritise getting your matter resolved as quickly and smoothly as possible.
We look forward to assisting you.
Kind regards,
Mweb Team
Best regards,
Mweb's reply28 Apr 2026, 08:12
Official
Good morning. Mathabo,
Thank you for reaching out to us. We would like to let you know that our HelloPeter support channel operates Monday to Friday, 8am to 5pm, and is closed on South African public holidays. As a result, we were offline on Freedom Day.
We understand how important timely support is, especially when you are experiencing challenges, and we appreciate your patience during this time.
If you still require any assistance, please send us a private message with your registered Mweb email address and a summary of your query. Our team is ready to assist and will prioritise getting your matter resolved as quickly and smoothly as possible.
We look forward to assisting you.
Kind regards,
Mweb Team
Thank you for reaching out to us. We would like to let you know that our HelloPeter support channel operates Monday to Friday, 8am to 5pm, and is closed on South African public holidays. As a result, we were offline on Freedom Day.
We understand how important timely support is, especially when you are experiencing challenges, and we appreciate your patience during this time.
If you still require any assistance, please send us a private message with your registered Mweb email address and a summary of your query. Our team is ready to assist and will prioritise getting your matter resolved as quickly and smoothly as possible.
We look forward to assisting you.
Kind regards,
Mweb Team
Best regards,