MN
Mandla N
1 reviews | Active since Oct 2021
13 Mar 2026, 08:34
Worst of the Worst
On the 9th of March 2026, Mweb said they are looking at my query but till today no one has called me instead I am told I owe. Why would I pay for services I can't use.. I think I will cancel them once
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Mweb's replyOfficial
13 Mar 2026, 10:05Hi Mandla, thank you for sharing your concern. We understand how frustrating it must be to be told there’s an outstanding balance while still waiting for your service issue to be resolved.
Your query is currently with our faults team, who are reviewing the matter and will assist you to restore the service. Once they have completed their checks, they will be in touch with the next steps to resolve the issue.
We appreciate your patience while the team works on this and will ensure you’re updated as soon as possible.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply13 Mar 2026, 10:05
Official
Hi Mandla, thank you for sharing your concern. We understand how frustrating it must be to be told there’s an outstanding balance while still waiting for your service issue to be resolved.
Your query is currently with our faults team, who are reviewing the matter and will assist you to restore the service. Once they have completed their checks, they will be in touch with the next steps to resolve the issue.
We appreciate your patience while the team works on this and will ensure you’re updated as soon as possible.
Kind regards,
The Mweb Team
The Mweb Team