NM
Neilon M
1 reviews | Active since Mar 2026
24 Mar 2026, 16:14
Worst network ever
Again can a get my refund I've been trying get a hold of this **** service...
Im not asking a hand out im asking for my money back
Helpful (0)
Replies (4)0
Replies (4)NM
Neilon M's updateReviewer Update
24 Mar 2026, 16:18The sweet words dont cover up a simple refund...how hard can I be...why not look up My payment and refund it to the account it was sent from
NM
Neilon M's update24 Mar 2026, 16:18
Reviewer Update
The sweet words dont cover up a simple refund...how hard can I be...why not look up My payment and refund it to the account it was sent from
Mweb's replyOfficial
24 Mar 2026, 16:27Hi Neilon,
We understand how incredibly frustrating and exhausting this must be for you. Trying to follow up on a refund and not getting a clear resolution can be very stressful, especially when you feel like you’re not being heard or assisted properly. Wanting your money returned without delays or complications is completely fair, and it’s understandable that this situation has caused a great deal of frustration and dissatisfaction.
We’ve reached out to the Finance Team, who handle refunds, and asked them to look into your case and make contact with you as soon as possible to assist further. If you require any additional support, you’re welcome to send a direct message on Hello Peter, and the team will take a closer look.
Thank you for bringing this to our attention. Your feedback is important and helps highlight where improvements are needed. We appreciate your patience while this is being addressed.
Kind regards,
Mweb Team
We understand how incredibly frustrating and exhausting this must be for you. Trying to follow up on a refund and not getting a clear resolution can be very stressful, especially when you feel like you’re not being heard or assisted properly. Wanting your money returned without delays or complications is completely fair, and it’s understandable that this situation has caused a great deal of frustration and dissatisfaction.
We’ve reached out to the Finance Team, who handle refunds, and asked them to look into your case and make contact with you as soon as possible to assist further. If you require any additional support, you’re welcome to send a direct message on Hello Peter, and the team will take a closer look.
Thank you for bringing this to our attention. Your feedback is important and helps highlight where improvements are needed. We appreciate your patience while this is being addressed.
Kind regards,
Mweb Team
Mweb's reply24 Mar 2026, 16:27
Official
Hi Neilon,
We understand how incredibly frustrating and exhausting this must be for you. Trying to follow up on a refund and not getting a clear resolution can be very stressful, especially when you feel like you’re not being heard or assisted properly. Wanting your money returned without delays or complications is completely fair, and it’s understandable that this situation has caused a great deal of frustration and dissatisfaction.
We’ve reached out to the Finance Team, who handle refunds, and asked them to look into your case and make contact with you as soon as possible to assist further. If you require any additional support, you’re welcome to send a direct message on Hello Peter, and the team will take a closer look.
Thank you for bringing this to our attention. Your feedback is important and helps highlight where improvements are needed. We appreciate your patience while this is being addressed.
Kind regards,
Mweb Team
We understand how incredibly frustrating and exhausting this must be for you. Trying to follow up on a refund and not getting a clear resolution can be very stressful, especially when you feel like you’re not being heard or assisted properly. Wanting your money returned without delays or complications is completely fair, and it’s understandable that this situation has caused a great deal of frustration and dissatisfaction.
We’ve reached out to the Finance Team, who handle refunds, and asked them to look into your case and make contact with you as soon as possible to assist further. If you require any additional support, you’re welcome to send a direct message on Hello Peter, and the team will take a closer look.
Thank you for bringing this to our attention. Your feedback is important and helps highlight where improvements are needed. We appreciate your patience while this is being addressed.
Kind regards,
Mweb Team
NM
Neilon M's updateReviewer Update
24 Mar 2026, 16:51Funny thing is this is the second response im getting and no action...again the proof of payment is there is not a complicated issue
NM
Neilon M's update24 Mar 2026, 16:51
Reviewer Update
Funny thing is this is the second response im getting and no action...again the proof of payment is there is not a complicated issue
Mweb's replyOfficial
24 Mar 2026, 16:56Hi Neilon,
We completely understand how frustrating it must be to provide the proof of payment and still feel like no action has been taken. We recognise the inconvenience this has caused, especially when you’ve already followed the required steps.
Please be assured that our Finance Team has been notified and will be in touch with you as soon as possible to resolve this. We truly appreciate your patience while the team reviews your case and works to provide a resolution.
Thank you again for bringing this to our attention and for giving us the opportunity to assist.
Kind regards,
Mweb Team
We completely understand how frustrating it must be to provide the proof of payment and still feel like no action has been taken. We recognise the inconvenience this has caused, especially when you’ve already followed the required steps.
Please be assured that our Finance Team has been notified and will be in touch with you as soon as possible to resolve this. We truly appreciate your patience while the team reviews your case and works to provide a resolution.
Thank you again for bringing this to our attention and for giving us the opportunity to assist.
Kind regards,
Mweb Team
Mweb's reply24 Mar 2026, 16:56
Official
Hi Neilon,
We completely understand how frustrating it must be to provide the proof of payment and still feel like no action has been taken. We recognise the inconvenience this has caused, especially when you’ve already followed the required steps.
Please be assured that our Finance Team has been notified and will be in touch with you as soon as possible to resolve this. We truly appreciate your patience while the team reviews your case and works to provide a resolution.
Thank you again for bringing this to our attention and for giving us the opportunity to assist.
Kind regards,
Mweb Team
We completely understand how frustrating it must be to provide the proof of payment and still feel like no action has been taken. We recognise the inconvenience this has caused, especially when you’ve already followed the required steps.
Please be assured that our Finance Team has been notified and will be in touch with you as soon as possible to resolve this. We truly appreciate your patience while the team reviews your case and works to provide a resolution.
Thank you again for bringing this to our attention and for giving us the opportunity to assist.
Kind regards,
Mweb Team
