Worst ISP to date... No customer service, No internet connectivity or whatsoever...

I have a major connectivity problem (via Internet speed) that's been persisting for a number of weeks now, I've tried getting in contact with the technical department several times with no success. The telephone line system they have currently for external callers is extremely ineffective, the voice prompts always leads to not recognising the caller after punching the customer details as prompted.

Eventually I managed to got hold of 1- 4 Mweb personnel after several attempts of calling in, who tried assisting and providing false promises that they will handle my query but nothing fruitful came out those conversations.

Unfortunately, I had to cancel my account and be told that I must give them a month notice. I still need to pay another month fee of R799 for no internet connectivity. Total ********* business conduct, they might as well change their business service offering, maybe money collection business or something else because they are clearly not providing internet services.