Worst ISP on the market

Where do i start, from the start the sales agent doesnt advise that they bill you a month in advance which when you first have internet isnt such a major issue. And then a couple months down the line after a few drops in connection conveniently when Mweb started rolling out fibre packages i notice intermittent connection and line drops. I complain they blame telkom who comes in and proves its not the line on two seperate occasions and then you have a retension agent who mildly hints that you may not be sure if you broke the modem unkowingly who then promises to send a modem which takes two weeks after continuous follow ups from your side to get a refurbished modem which the agent explains that although they dont offer 1 year warranties on the modem supp**** since Jan 2017 even though the contract was taken up prior to that they will honour it ???? And promise a credit for the downtime which they bill you normally and promise it will reflect in the next month which doesnt happen either and you have an agent interrogating you who made such a propostrous statements and you finally give up which i suspect is Mwebs plan, that you still end up suffering with intermittent connection issues. That when you know Mweb is USELESS. Luckily there are so many other providers.