GL
Gerhard L
1 reviews | Active since Sept 2026
10 Sept 2026, 10:37
Worst ISP
Worst service ever! I've been trying to call Mweb for 4 days now. I have logged a ticket and I'm still waiting, its been 3 days now and no one is calling. I bought this fibre and never even got to use it, I paid for nothing. Nothing is working! After all that struggle I tried to cancel my service but I can't even get that to work. Absolutely insanely useless ISP, I would not recommend to anyone to use this.
Helpful (0)
Replies (5)0
Replies (5)
Mweb's replyOfficial
10 Sept 2026, 11:17Hi Gherard,
We understand how frustrating this has been, especially after trying to reach us for several days, waiting for a response to your ticket, and being unable to use the fibre service you’ve paid for.Your query has been logged with our Technical Team to look into the connectivity issue and assist with getting the service working. The team will review the matter and provide the necessary assistance.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after trying to reach us for several days, waiting for a response to your ticket, and being unable to use the fibre service you’ve paid for.Your query has been logged with our Technical Team to look into the connectivity issue and assist with getting the service working. The team will review the matter and provide the necessary assistance.Kind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 11:17
Official
Hi Gherard,
We understand how frustrating this has been, especially after trying to reach us for several days, waiting for a response to your ticket, and being unable to use the fibre service you’ve paid for.Your query has been logged with our Technical Team to look into the connectivity issue and assist with getting the service working. The team will review the matter and provide the necessary assistance.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after trying to reach us for several days, waiting for a response to your ticket, and being unable to use the fibre service you’ve paid for.Your query has been logged with our Technical Team to look into the connectivity issue and assist with getting the service working. The team will review the matter and provide the necessary assistance.Kind regards,
The Mweb Team
GL
Gerhard L's updateReviewer Update
10 Sept 2026, 11:24I don't need you to fix anything, i need you to call me!
GL
Gerhard L's update10 Sept 2026, 11:24
Reviewer Update
I don't need you to fix anything, i need you to call me!
Mweb's replyOfficial
10 Sept 2026, 11:47Hi Gerhard,We understand that you need a call, particularly after already spending several days trying to get assistance.Our Technical Team will contact you to assist with the connectivity issue and discuss the matter with you directly.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply10 Sept 2026, 11:47
Official
Hi Gerhard,We understand that you need a call, particularly after already spending several days trying to get assistance.Our Technical Team will contact you to assist with the connectivity issue and discuss the matter with you directly.Kind regards,
The Mweb Team
The Mweb Team
GL
Gerhard L's updateReviewer Update
11 Sept 2026, 17:55I’m still waiting for the call.
GL
Gerhard L's update11 Sept 2026, 17:55
Reviewer Update
I’m still waiting for the call.
Mweb's replyOfficial
14 Sept 2026, 11:54Hi Gerhard,We understand your frustration, especially after waiting for the call you were expecting from our Technical Team. We can see that the team has since responded to you via email regarding the matter.If you’re still unable to connect to your fibre service, please let us know so we can assist with the next steps.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply14 Sept 2026, 11:54
Official
Hi Gerhard,We understand your frustration, especially after waiting for the call you were expecting from our Technical Team. We can see that the team has since responded to you via email regarding the matter.If you’re still unable to connect to your fibre service, please let us know so we can assist with the next steps.Kind regards,
The Mweb Team
The Mweb Team