Worst isp
<p>Have been throtled so badly cant even connect with my devices to the internet.Have been strugling for close to 3 weeks.Cant even connect my laptop with the ethernet cable.Cant wait for my contrac to finish,mweb will not see me again.</p>
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Mweb's replyOfficial
29 May 2017, 11:54Good day jacques-le-roux
Thank you for taking time in raising your concerns.
We have made numerous attempts in trying to get hold of you. As per your account status yes your account is being speed limited as you are aware. You have gone over the account allocated threshold for the Standard 4MB product.
We have sent email notification hereof since 13 May 2017 saying you close to being speed limited.
Usage can be viewed and more so managed in MyAccount: https://myaccount.mweb.co.za/mwebcore/myaccount/login/login.jsp
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply29 May 2017, 11:54
Official
Good day jacques-le-roux
Thank you for taking time in raising your concerns.
We have made numerous attempts in trying to get hold of you. As per your account status yes your account is being speed limited as you are aware. You have gone over the account allocated threshold for the Standard 4MB product.
We have sent email notification hereof since 13 May 2017 saying you close to being speed limited.
Usage can be viewed and more so managed in MyAccount: https://myaccount.mweb.co.za/mwebcore/myaccount/login/login.jsp
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,