SC
Sean C
1 reviews | Active since Jul 2015
03 Aug 2015, 16:45
WORST INTERNET SERVICE PROVIDER IN AFRICA !!!!
This problem still has not been resolved nor has anybody phoned me, you can't get hold of a director nor do any phone you back, we are busy gathering and preparing information to proceed in a civil matter, if you have experienced the same poor business from them, please let us know, we have opened up a gmail account that works unlike Mweb, you can email us at [Email Removed] - Kind regards Sean Cederquist<br> <br> TODATE MESSAGES - They did get hold of me but still don't know what the problem is but are know about it<br> <br> PLEASE KEEP FOLLOWING OUR COMPLAINT & THANK YOU FOR WHO HAVE CONTACTED US SO FAR !!!
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Mweb's replyOfficial
05 Aug 2015, 12:54Hello SMC Printing Sup,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
As per our Abuse support email reply; we have no control over why your email is going into the recipients SPAM folder however have provided steps on what can be looked into from your side. The recipient will need to check with their ISP what can be causing the mail to be sent into spam folder.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
As per our Abuse support email reply; we have no control over why your email is going into the recipients SPAM folder however have provided steps on what can be looked into from your side. The recipient will need to check with their ISP what can be causing the mail to be sent into spam folder.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Mweb's reply05 Aug 2015, 12:54
Official
Hello SMC Printing Sup,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
As per our Abuse support email reply; we have no control over why your email is going into the recipients SPAM folder however have provided steps on what can be looked into from your side. The recipient will need to check with their ISP what can be causing the mail to be sent into spam folder.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
As per our Abuse support email reply; we have no control over why your email is going into the recipients SPAM folder however have provided steps on what can be looked into from your side. The recipient will need to check with their ISP what can be causing the mail to be sent into spam folder.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services