RS
Rivonia S
1 reviews | Active since Jul 2020
15 Apr 2026, 13:39
Worst internet service
Since I've made payment my internet service still hasn't been connected and I'm waiting for an agend for over 2 hours. Thats very bad service
Helpful (0)
Replies (4)0
Replies (4)
Mweb's replyOfficial
15 Apr 2026, 13:55Hello Rivonia,
It is incredibly frustrating to make payment expecting your service to be restored, only to remain without internet while also spending hours trying to get through to an agent without success. That kind of experience can feel both exhausting and discouraging, especially when you rely on the service to stay connected.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to reach out to you directly to assist with restoring your service as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter so we can ensure this is prioritised and followed up promptly.
Kind regards,
Mweb Team
It is incredibly frustrating to make payment expecting your service to be restored, only to remain without internet while also spending hours trying to get through to an agent without success. That kind of experience can feel both exhausting and discouraging, especially when you rely on the service to stay connected.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to reach out to you directly to assist with restoring your service as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter so we can ensure this is prioritised and followed up promptly.
Kind regards,
Mweb Team
Mweb's reply15 Apr 2026, 13:55
Official
Hello Rivonia,
It is incredibly frustrating to make payment expecting your service to be restored, only to remain without internet while also spending hours trying to get through to an agent without success. That kind of experience can feel both exhausting and discouraging, especially when you rely on the service to stay connected.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to reach out to you directly to assist with restoring your service as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter so we can ensure this is prioritised and followed up promptly.
Kind regards,
Mweb Team
It is incredibly frustrating to make payment expecting your service to be restored, only to remain without internet while also spending hours trying to get through to an agent without success. That kind of experience can feel both exhausting and discouraging, especially when you rely on the service to stay connected.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to reach out to you directly to assist with restoring your service as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter so we can ensure this is prioritised and followed up promptly.
Kind regards,
Mweb Team
RS
Rivonia S's updateReviewer Update
15 Apr 2026, 15:12Thank you mweb my internet service has been restored
RS
Rivonia S's update15 Apr 2026, 15:12
Reviewer Update
Thank you mweb my internet service has been restored
RS
Rivonia S's updateReviewer Update
15 Apr 2026, 15:18Everything has been sorted out. Thank you Mweb
RS
Rivonia S's update15 Apr 2026, 15:18
Reviewer Update
Everything has been sorted out. Thank you Mweb
Mweb's replyOfficial
15 Apr 2026, 15:21Hello Rivonia,
Thank you for the update, we are glad to hear that everything has now been sorted out and that your service is working as expected.
Your time and patience throughout the process is truly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out via Hello Peter and the team will be happy to help.
Kind regards,
Mweb Team
Thank you for the update, we are glad to hear that everything has now been sorted out and that your service is working as expected.
Your time and patience throughout the process is truly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out via Hello Peter and the team will be happy to help.
Kind regards,
Mweb Team
Mweb's reply15 Apr 2026, 15:21
Official
Hello Rivonia,
Thank you for the update, we are glad to hear that everything has now been sorted out and that your service is working as expected.
Your time and patience throughout the process is truly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out via Hello Peter and the team will be happy to help.
Kind regards,
Mweb Team
Thank you for the update, we are glad to hear that everything has now been sorted out and that your service is working as expected.
Your time and patience throughout the process is truly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out via Hello Peter and the team will be happy to help.
Kind regards,
Mweb Team