Worst Fibre service

Shocking service. Activated my fibre product 16 days ago and it is still not working. The full premium for the month of March as well as a portion of February from when it was activated was deducted from my account and yet the product is still not working.

I sent Mweb notifications every 48 hours that the fibre is not working and they have since stopped responding to my messages.

Worst is that i have nothing to show for the full premium I paid.

Worst service I had in a long time. Mweb good luck on keeping clients and premuims if you continue like this.

Regards.