KW
Kyle W

1 reviews | Active since Apr 2018

08 May 2018, 13:13

Worst Fibre Internet

We have just installed the 10/5 mb/s Uncapped fibre. New routers, new cables, all 100% working. What do we get?

• Slow connection - doesn't even get to 1 mb/s, connected via Ethernet cable, with no other connected devices. • Intermittent connection - constantly dropping connection every 2nd day. •It's not actually UNCAPPED, you only get 170GB for the month. So when it does work, you can't use it for too long.

I'm currently trying to log onto their page to log a fault but that's not even loading.

Worst Fibre in South Africa.

0
Replies (1)
Mweb
Mweb's reply09 May 2018, 16:02
Official

Good day kyle-williams

Thank you for bringing this to our attention.

As per the discussion between the account owner and our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,