Worst customer services and treatment of clients

Hi Allison,  We completely understand how frustrating it is to be on hold for so long and then experience being transferred between departments. That’s not the seamless experience you should expect, and we truly appreciate you sharing your feedback. To assist you securely and without delay, please email *** with the review details, the link or a screenshot, and your registered email address linked to your Mweb account. We will only be able to respond once these details are provided. We always do our best to reply as quickly as possible, with a general response timeframe of up to 24 hours. Thank you for bringing this to our attention, we’re focused on making every interaction smoother, more positive, and easier to access.