MM
Mark M
1 reviews | Active since Mar 2014
21 Aug 2020, 18:07
Worst customer service imaginable!
MWEB disconnected VOIP while they ported my old MWEB VOIP number to their new MWEB VOIP product. That was 4 weeks ago. Website is unhelpful, the online queries tell you, after a couple of days waiting, to phone the helpline. And the helpline, when you do eventuallyget through, push you from one department to another, if you don't get cut off before, with no resolution. I have subsequently cancelled my whole contract due to their inability to sort out the VOIP. It feels like on his dealing with a government department with their incompetence and lack of caring for paying customers
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