WORST CUSTOMER SERVICE EXPERIENCE

A complete joke!. We have recently had our fibre installed at our place and are currently on the same provider with LTE. They did advise our LTE will only be canceled once we receive our FIBRE router. Unsurprisingly this was not done and our LTE was canceled before receiving our router.Still waiting..going on the 2nd day now. Spent around 2 hours on a call with the sales,accounts,billing as well as technical support who just wasted our time. Still awaiting feedback!!.