Worst customer service ever.

I wish I could give this company no stars at all. This is the worst customer service I've ever dealt with! They made so many promises and never sticked to any of it. I got my sim card on the 9th April and it was never activated. When I call the first time they advised they're escalating the matter, second time the same. 3rd time I was on hold for exactly 20 mins without being told shes putting me on hold and then dropped the call and never called back, keep in mind it took 20 mins to get through. 4th call the guy placed me on hold for 5 mins and asked if he can call back in 10 mins. 5th time I asked if I could speak to a manager and was promised a call back either the same day or the next. Assured me she won't do what the previous guy done and she will actually call, I'm still waiting. Her name was waseemah and the guy before was marlin. I just needed my sim active that's all and it's still not.