Worst customer service

This has got to be the worst customer experience I have ever received. My Mweb account could not be paid because I had lost my card and subsequently blocked the card count that gets debited.

I then went to the bank to get my bank account issue resolved on 1 November 2024 and that was resolved.

I have tried recapturing account details and attempting to pay since Friday 1 November 024 it's Monday today and still nothing. I have been on the phone since 8am and I still have not spoken to a billing consultant it's almost 11am now!!