Worst Customer Service by far.

Having tried for months now to cancel a duplicate Norton subscription with Mweb. Have phoned them on several occasions over the past 6 months. I was promised by the consultants that one of the subscriptions will be cancelled and that I will be reimbursed. Needless to say that this has not happened. I have been invoiced for the past 6 months for a subscription that is inactive according to my Norton account. Mweb's customer call center is an absolute joke. After holding on the line for close to an hour the consultant will answer just to drop your call seconds later, and this is a common practice. IT IS VITUALLY IMPOSSIBLE TO GET INTO CONTACT WITH THEM IN THE FIRST PLACE, AND THEN ALSO VIRTUALLY IMPOSSIBLE TO FIND SOMEONE THAT IS PREPARED TO ASSIST YOU IN RESOLVING YOUR ISSUE.