worst customer service

Hi Livingstone,  thank you for sharing your experience. We completely understand how frustrating it must have been to spend time on the call waiting to speak with an agent, while also facing issues with the chatbot. Dealing with incorrect billing and service disconnection is understandably stressful, especially when you rely on your connection. We can see that you have spoken with our billing team regarding this matter. Should you require any further clarification or additional assistance, please don’t hesitate to reach out. Our team is committed to ensuring your concerns are fully addressed and that your service is restored promptly. We appreciate your patience and the opportunity to resolve this for you. U^