Worst customer service. **************!

So this is the second time I complaining on Hello Peter about Mweb. Their customer service is NON EXISTENT! I have repeatedly requested an explanation as to why I was blocked for NO REASON on Twitter, sent through messages on Facebook too. ZERO response. So what happens, they block me from sending them direct messages on my other Twitter account! I have also requested as to why my account info is not “reflecting” online, or why I cannot access my account via phone, their explanation is vague and I was told to submit my information again? We did a change of bank account over 2 years ago, all was fine, did it online and was so impressed as to how seamless and easy it was! All information was transferred over as is! I found out several months ago my ID number is no longer accepted?? I do not have the energy or inclination to query (even though I did several times on Twitter but then got blocked!) this as the customer service is SO ABYSMAL I might loose my temper!!! Which I feel is headed that way. The fact that I have not received ONE response to my previous review which goes to show just how much Mweb give a **** About their customers! Customer of THIRTY YEARS!!?? 30 years with MWEB and this is how you’re treated??? Blocking customers on social media for no reason is DISCRIMINATORY AND PREJUDICE! And Im laying a formal complaint against MWEB for **************!