cL
corne L
1 reviews | Active since Mar 2015
10 Mar 2015, 11:35
WORST CUSTOMER CARE AND TECHINICAL SUPPORT
I took out a 4mbps uncapped adsl line with MWEB on the 2nd of February 2015. till today 10/03/2015 my line has not been functioning, and was unable to use my internet ever since. they deducted R833 from my bank account. I quiried it and all they keep on telling me is that they log my complaint, and will get back to me. well that is not happening, each time I phone them they have a different excuse. I am now fed up with mweb. if I can advise any one to never take or sign up with any product of mweb, they are the most pathetic, unprofessional company I ever dealt with in my life. beter to go with telkom
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Replies (1)Mweb's replyOfficial
27 Mar 2015, 17:00Hello cornelotz,
Thank you for bringing this matter to our attention.
As per your discussion with our Customer service consultant this matter has been addressed and resolved.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Thank you for bringing this matter to our attention.
As per your discussion with our Customer service consultant this matter has been addressed and resolved.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Mweb's reply27 Mar 2015, 17:00
Official
Hello cornelotz,
Thank you for bringing this matter to our attention.
As per your discussion with our Customer service consultant this matter has been addressed and resolved.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Thank you for bringing this matter to our attention.
As per your discussion with our Customer service consultant this matter has been addressed and resolved.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
