HG
Helen G
1 reviews | Active since Oct 2021
19 Sept 2023, 06:41
Worst company to ever deal with stay far away
A month in a cancelled subscription and still Mweb refuses to pay me back my money. I have given them up at the Internet Association of South Africa. The customer after sales assistants say one thing and the complaints person says another thing. They play games with peoples lives and don't give a dam about you as their customer. They are nothing more than ********s.
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Helen G's updateReviewer Update
20 Sept 2023, 07:11It has been 7 working days since last week Monday after first verbal communication was given regarding my refund. 6 working days since the email confirmation on the refund and 4 working days since the second verbal confirmation was given regarding my refund.
12 days has gone by and you still hold my money with you and for 12 days I have begged pleaded and fraught to get what is rightfully mine and wrongfully ****** from me.
I ask again what ethics and morals does your company have, if you so easily take waht is no yours and refuse to give back what is mine?
I have been in contact with the a number of boards and I mean business when I say I will not leave this matter here.
I am tired of the games and lies that you spew and I have 'n blindly rob innocent people, and treat them like this.
The mental and emotional damage you have caused me is beyond the money I have lost. You do no care and have no idea what you do to people's lives with your attitude towards customer service and the people who pay your salary.
HG
Helen G's update20 Sept 2023, 07:11
Reviewer Update
It has been 7 working days since last week Monday after first verbal communication was given regarding my refund. 6 working days since the email confirmation on the refund and 4 working days since the second verbal confirmation was given regarding my refund.
12 days has gone by and you still hold my money with you and for 12 days I have begged pleaded and fraught to get what is rightfully mine and wrongfully ****** from me.
I ask again what ethics and morals does your company have, if you so easily take waht is no yours and refuse to give back what is mine?
I have been in contact with the a number of boards and I mean business when I say I will not leave this matter here.
I am tired of the games and lies that you spew and I have 'n blindly rob innocent people, and treat them like this.
The mental and emotional damage you have caused me is beyond the money I have lost. You do no care and have no idea what you do to people's lives with your attitude towards customer service and the people who pay your salary.