Worst

My internet connection went off on the 12.04.24. I logged a ticket on the 13.04.24 and was advised of a time scale of 3 to 6 days. It's a week later, my cables have been ripped out and left just like that by their people who came out. They broke open the box in my room with wires inside and never came back to fix my cables. I called on the 18.04.24 to follow up and spoke to Chadwin who promised to call back before 12 that day and so far no one has called. I even told him I'm working from home but so far no one came back or been in contact with me. And it's a nightmare getting through to a consultant to speak to. The worst ever service I have ever received.