Worse Service Provider in South Africa

If I could give no star, I would.

Service is very poor, and I just want to get out of this contract. I am now struggling to cancel, can someone help.

I have been waiting since December 28th, 2020 for the installation. You wait for over 30min to talk to anyone, and when you finally do the Sales Team is useless, the Account Team is not better that the Sales Team and the poor Technical Team is the only department who seem to know what is happening.

Can someone please help me cancel? I haven't had any connections the whole of January, but they still send me an invoice.