Worse service ever from Vumatel and MWeb

I have had the worse experience with MWeb to get my internet installed, I have been waiting for almost 2 months now. I have to reach out to them and waste all my time getting transferred. The last information I received was that they got my address wrong 3 times with the installers and each time the address is wrong then I have to wait another 14 days. Besides waiting for an installation I have been waiting for a refund since last year. They activated my payment on another persons account. When I contacted them to advise them of the error they could not resolve it and after weeks of back and forth they finally said they will refund me and I am still waiting for the funds since October last year. Telkom sadly has no coverage in my area or else I would have been with them. So now I am stuck with service that sucks and I have to deal with it as I work from home and spend a fortune on buying data on a daily basis. I wish I could just get my internet and be a happy customer but sadly MWeb and Vumatel sucks ass!!!!!