WORSE EXPERIENCE OF MY LIFE! **** SERVICE! **** STAFF!

Iv been struggling with Mweb fibre from the time I signed up with vuma through Mweb,first it was a billing issue that is still not resolved after 3/4 months (a mess up on their side), then my router lan ports (ports 2,3,4) stopped working and i logged an enquiry for assistance in getting a new router and was told that apparently i only pay for one lan port to work on my Gpon router and if i want extra ports i must go buy a switch, funny thing is all the ports worked when i first got the router,i advised the support service agent on this but my enquiry was closed without any further response, the service I received when logging enquiries online were rep**** to between 4 days to sometimes two weeks, its a nightmare getting assistance from Mweb, not sure if its because they think they have too many customers or just employed a bunch of support staff that are not interested,i wish i could post the reply i received after i said i would end up canceling my product because of the service i was receiving , instead of trying to assist me i was directed to another department to cancel, lol what a joke of a company, i will soon cancel my contract with them because of the lack of service I received from whats supposed to be one of the good network providers, i will definitely not recommend this service to anyone needing quick and easy service.