WMEB worst service I have ever encountered.

If I could I would deregister mweb and make sure they never do business in South Africa. Or they need to fire all call center agents who were desperate for work when they were unemployed and decide to disrespect their workplace once employed. Customer service is at MINUS 100% there. I have been trying to get them to be my ISP for 5 weeks now. At one point I tried to switch to a reliable ISP but mweb had already sent me the Router and for some reason they needed to confirm cancellation of my request which they never did. They went on to ask vumatel to confirm connectivity at a wrong address. Such a confusion. The worst of all is getting through to the call center after A MINIMUM OF 45 MINUTES LISTENING TO THEIR HORRIBLE MUSIC. The maximum I waited is 1hour 55 minutes. Then I am put through to a consultant who asks me to hold for another 30 minutes. After 2 hour 25 minutes of holding the call gets cut off. and this happens for 4 days in succession. MWEB IS ...........................................