1 reviews | Active since Aug 2016

08 Aug 2016, 08:34

wifi hotspot...

<p>So I have been using the mweb fon WiFi for a while now, I don't have any router or anything like that, since they have 25000 local hotspots and 17mil international hotspots, I've never had any trouble logging in until now today of all days when I have an assignment to finish and hand in imagine my luck right? Anyways so on Friday I logged in the mweb fon website and treated my self to their new products the 30day uncapped WiFi for R200 what a bargain!!!! everything went well until this morning the mweb fon WiFi icon didn't appear, so I called the tech line and after 3 tries still no help I was just told that someone in my area has the router. And that's how u was able to connect, I thought you had 25000 hotspots though?????? R200 down the drain and a half done assignment what a Monday, very disappointed mweb fon very disappointed</p>

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Replies (1)
Mweb
Mweb's reply08 Aug 2016, 11:16
Official

Hi ntombie-naomi-nzama

You are going to have to contact Fon directly for support in this regard because you aren't an MWEB customer.

https://corp.fon.com/en/support

MWEB Fon customers will have an MWEB Fon router and pay a monthly rental fee for the corresponding MWEB services linked to their MWEB account.

Kind regards

MWEB Client Services