PS
Phillip S

1 reviews | Active since Apr 2026

04 Apr 2026, 14:06

Wifi down and Assistance takes 7 days until resolved.

Try attempt to any chat and see how efficient they are is like getting water from a stone. Sent message at 09H53 and still up to now 14H03 still no response. Wish i had option to rate 0 stars

0
Replies (1)
Mweb
Mweb's reply07 Apr 2026, 08:40
Official
Good morning, Phillip,
We want to ensure no messages from the Easter weekend went unanswered. Mweb is committed to assisting all our customers and responding to queries as quickly as possible.
This is an automated follow-up to confirm our dedication to your support. Please reach out via private message for any assistance, and we will respond promptly.
Kind regards,
The Mweb Team