CV
Clive V

1 reviews | Active since Mar 2009

20 Mar 2017, 18:35

Why can Mweb not stop spam emails?

<p>I receive approximately 3 X as many email to my gmail account as I do to my mweb/iafrica account, however whilst I do get a few spam mails they are really just a few, on my mweb/iafrica account I get a minimum of 20 a day.</p> <p>And yes Mweb I do use Zimbra and I do transfer them to spam and yes when I go into my mailbox afterwards and spam comes through I do forward them to abuse.</p> <p> </p> <p>However I still get non stop spam.</p> <p>And to add insult to injury, if I forward my mweb emails to my gmail account, Gmail manages to catch 99% of that spam.</p> <p> Really mweb, what is wrong with your technical division?</p>

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Replies (1)
Mweb
Mweb's reply22 Mar 2017, 14:10
Official

Good day clive

Thank you for bringing this to our attention.

As per your discussion with our customer service representative this matter has now been addressed. This has been escalated to the relevant department to assist with.

We would like to apologise sincerely for your frustration.

Kind regards
MWEB Client Services

Best regards,