1 reviews | Active since Feb 2017
Where is the Fibre in the MWEB service
<p>We app**** for Fibre at Mweb and were promised that as soon as the line was installed out current ADLS line would be disconnected and the new Fibre line connected. Everything was in order on Friday 3rd February but to date our Sales Agent Kgotharso Nkosi has not done anything to get us connected despite numerous calls on a daily basis. This is definitely not service.</p>
Good day Marche22
Thank you for taking the time to bring this matter to our attention.
As discussed with our client services representative, this matter has now been addressed and will be forwarded to the relevant persons.
We will be investigating what has transpired and a specialist will be in contact with you as soon as we have any feedback.
Kind regards
MWEB Client Services
Good day Marche22
Thank you for taking the time to bring this matter to our attention.
As discussed with our client services representative, this matter has now been addressed and will be forwarded to the relevant persons.
We will be investigating what has transpired and a specialist will be in contact with you as soon as we have any feedback.
Kind regards
MWEB Client Services
Thank you for coming back. Hope to have this situation resolved shortly as promised.
Thank you for coming back. Hope to have this situation resolved shortly as promised.