when you call mweb the response is very slow, if that can be improve, the service will be 10/10
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Mweb's replyOfficial
10 Sept 2026, 15:27
Hi mfanufikile Thank you for the feedback. We recognise that waiting longer than expected when contacting us can be frustrating, and we appreciate you highlighting this as an area where we can improve.We’re glad to hear that, aside from the response time, you’ve had a positive experience with Mweb. For added convenience, the Mweb App gives you quick access to manage your account and services without always needing to call. 📱
Kind regards, The Mweb Team
Best regards,
Mweb's reply10 Sept 2026, 15:27
Official
Hi mfanufikile Thank you for the feedback. We recognise that waiting longer than expected when contacting us can be frustrating, and we appreciate you highlighting this as an area where we can improve.We’re glad to hear that, aside from the response time, you’ve had a positive experience with Mweb. For added convenience, the Mweb App gives you quick access to manage your account and services without always needing to call. 📱