What service?

Where to begin? Terrible service. Okay, I get that a 4Mb/s line is not the fastest when it comes to internet. At least with Telkom, fair usage policy and all, it takes me 2 minutes to watch a 2 minute video. With Mweb, it took me over 30 minutes to watch a couple of seconds of a 2 minute video. To top that, I had to download an update for my phone. I had to leave it at home to download (started at 5 in the morning), when I got home that evening (after 18:00) it was at 70%. To top that, downloading a 860 kb image can take anything between a minute and 10 minutes. That was not the service I was promised even after I told them that I do use a lot of internet. The level of uselessness is astounding and I deal with a lot of useless throughout the day. Nothing can compare! The package is seriously overpriced for the level of service we experience. This is unacceptable. I know this is a trivial exercise because absolutely nothing will be done about it yet again. Can anyone recommend an internet service provider that actually delivers what they promise? Someone that won't cost me a sacrificial virgin and my soul?