What are the requirements to work there? Gr3?

So today I called about fibre. No one knew how fibre worked, even the fibre department was just like, ehhh and transferred me to the main call center again because he does not have any clue what Contention ratio means. ITS A FIBRE DEPT, teach the people basics about fibre.<br> <br> When my colleague asked about prices, they put the phone down in her ear. Good effen job Mweb. Teach your staff how to do basic sales because they are just slacking and have no clue what they are saying.<br> <br> My favorite sales pitch when asking about the contention ratio is \It doesn't work like ADSL because its fibre and not ADSL". I was like"