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Fazlyn
1 reviews | Active since Feb 2026
11 Sept 2026, 10:32
Well I have been wit...
Well I have been with them for years and loyal customer then it came i was moving units not another area , they kindly told me they would waiver it to my surprise my bill came to over thousands of rands then they suspended my line and started debiting exorbitant amounts from my bank acc without my consent or permission as I was a cash paying client always up to date no I want my contract ended ill never ever recommend this people and would like further assistance regarding my cancelation with this rotten company
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Mweb's replyOfficial
11 Sept 2026, 10:45Hello Fazlyn,
We understand how disappointing it must be when a move to a new premises does not go as smoothly as expected, especially after being given certain expectations regarding the transfer of your service. We can appreciate how concerning the billing, account deductions, and cancellation concerns have been for you. This is certainly not the experience we aim to provide, and we'd appreciate the opportunity to take a closer look at the matter and better understand what has occurred on the account.Please send us a direct message with the email address linked to the account, and we'll gladly review the billing and service transfer to ensure the matter receives the attention it deserves.
Kind regards,
Mweb Team
We understand how disappointing it must be when a move to a new premises does not go as smoothly as expected, especially after being given certain expectations regarding the transfer of your service. We can appreciate how concerning the billing, account deductions, and cancellation concerns have been for you. This is certainly not the experience we aim to provide, and we'd appreciate the opportunity to take a closer look at the matter and better understand what has occurred on the account.Please send us a direct message with the email address linked to the account, and we'll gladly review the billing and service transfer to ensure the matter receives the attention it deserves.
Kind regards,
Mweb Team
Mweb's reply11 Sept 2026, 10:45
Official
Hello Fazlyn,
We understand how disappointing it must be when a move to a new premises does not go as smoothly as expected, especially after being given certain expectations regarding the transfer of your service. We can appreciate how concerning the billing, account deductions, and cancellation concerns have been for you. This is certainly not the experience we aim to provide, and we'd appreciate the opportunity to take a closer look at the matter and better understand what has occurred on the account.Please send us a direct message with the email address linked to the account, and we'll gladly review the billing and service transfer to ensure the matter receives the attention it deserves.
Kind regards,
Mweb Team
We understand how disappointing it must be when a move to a new premises does not go as smoothly as expected, especially after being given certain expectations regarding the transfer of your service. We can appreciate how concerning the billing, account deductions, and cancellation concerns have been for you. This is certainly not the experience we aim to provide, and we'd appreciate the opportunity to take a closer look at the matter and better understand what has occurred on the account.Please send us a direct message with the email address linked to the account, and we'll gladly review the billing and service transfer to ensure the matter receives the attention it deserves.
Kind regards,
Mweb Team