Web hosting

I recently purchased a web hosting account with Mweb. The sales person assured me that i could use the [URL Removed] web builder vie the control panel. after logging onto the control panel, there was no possible means to upload the [URL Removed] web builder. after logging a complaint via the Mweb site all that has been don is the complaint has been escalated to the Technical support. i have not yet had any response and i cannot build my site. it seems as though Mweb have no help or tutorials on how to do this. Mweb have a site builder that in my opinion may not be any good as there are no examples of previously built sites for a comparison. the only reason that i purchased this was that i could use the [URL Removed] base. i have a reference number from Mweb: ***.<br> <br> Regards<br> Steve