CM
Carlien M
1 reviews | Active since Sept 2026
10 Sept 2026, 12:54
We had a fantastic experience with Bonga today, but yesterday with Tumelo was disastrous and very painful
We had a fantastic experience with Bonga today, but yesterday with Tumelo was disastrous and very painful. Bonga was very efficient.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
10 Sept 2026, 12:59Hi Carlien,
It’s great to hear that Bonga was able to turn things around and assist you so efficiently today. We also acknowledge your experience with Tumelo yesterday and understand how frustrating and difficult that interaction was.
It’s great to hear that Bonga was able to turn things around and assist you so efficiently today. We also acknowledge your experience with Tumelo yesterday and understand how frustrating and difficult that interaction was.
We appreciate you taking the time to share both sides of your experience.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb App
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply10 Sept 2026, 12:59
Official
Hi Carlien,
It’s great to hear that Bonga was able to turn things around and assist you so efficiently today. We also acknowledge your experience with Tumelo yesterday and understand how frustrating and difficult that interaction was.
It’s great to hear that Bonga was able to turn things around and assist you so efficiently today. We also acknowledge your experience with Tumelo yesterday and understand how frustrating and difficult that interaction was.
We appreciate you taking the time to share both sides of your experience.
Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb App
Kind regards,
The Mweb Team
The Mweb Team