Watch out for these guys

Once a month we have to phone in and complain about the network being so slow that we cannot even send emails of 10kb!!!<br> So i understand that we have been throttled, but that means our speed is slow, we on the other hand cannot even open google, thats how slow we have internet. We have been throttled before, and were still able to send and receive emails, but when you phone in, all that the pathetic call centre guys can see is that you're throttled. And then the help stops. <br> No wonder SA is going down the drain, it because everyone is to \slapgat"to help"""