TR
Terence R

1 reviews | Active since Dec 2018

28 Jan 2020, 09:56

WARNING!!! DO NOT GET FIBRE THROUGH MWEB!

I have never experienced such poor service in my life. I was told activating my fibre would take 48 hours, I am now sitting at 2 weeks. I have tried phoning, tweeting, I even went as far as tweeting their CEO. Nothing...

Also, they have the worst IVR I have ever experienced, they make it near impossible to speak to anyone. You sit going through numerous levels of "press 1 for this and 2 for that", just to get to a point where they ask you to capture your cell number and then NEVER CALL YOU BACK..! And if you are so lucky as to eventually get hold of someone they are *********** and cannot assist.

ALL-TIME WORST SERVICE I HAVE EVER RECEIVED!

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