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Sivashni N
1 reviews | Active since Jun 2019
08 Sept 2026, 10:14
Wants your money but does not assist
Zero help from MWEB customer care online chat or telephone. Absolutely pathetic.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
08 Sept 2026, 10:22Hi Sivashni,
We understand how frustrating it is when you’ve tried reaching us through different support channels and still feel that you haven’t received the assistance you need.Please send us a private message with the email address or account details linked to your Mweb service, along with any relevant reference number. This will allow us to locate the correct account and look into your query further.Kind regards,
The Mweb Team
We understand how frustrating it is when you’ve tried reaching us through different support channels and still feel that you haven’t received the assistance you need.Please send us a private message with the email address or account details linked to your Mweb service, along with any relevant reference number. This will allow us to locate the correct account and look into your query further.Kind regards,
The Mweb Team
Mweb's reply08 Sept 2026, 10:22
Official
Hi Sivashni,
We understand how frustrating it is when you’ve tried reaching us through different support channels and still feel that you haven’t received the assistance you need.Please send us a private message with the email address or account details linked to your Mweb service, along with any relevant reference number. This will allow us to locate the correct account and look into your query further.Kind regards,
The Mweb Team
We understand how frustrating it is when you’ve tried reaching us through different support channels and still feel that you haven’t received the assistance you need.Please send us a private message with the email address or account details linked to your Mweb service, along with any relevant reference number. This will allow us to locate the correct account and look into your query further.Kind regards,
The Mweb Team
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Sivashni N's updateReviewer Update
08 Sept 2026, 10:37I mean incorrect password
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Sivashni N's update08 Sept 2026, 10:37
Reviewer Update
I mean incorrect password
Mweb's replyOfficial
08 Sept 2026, 10:53Hi Sivashni, Thank you for confirming the details. We’ve resent the WiFi password via SMS to the cellphone number linked to the account.Please check the SMS and use the new password to connect to the WiFi.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply08 Sept 2026, 10:53
Official
Hi Sivashni, Thank you for confirming the details. We’ve resent the WiFi password via SMS to the cellphone number linked to the account.Please check the SMS and use the new password to connect to the WiFi.Kind regards,
The Mweb Team
The Mweb Team