Waiting so far for 3 days for feedback

Hi There,<br> <br> I emailed a request to technical dept with my account number in the subject line regarding my account and asked about the poor line speed and numerous other questions (I email specifically so that I could get clear answers in writing) and I got an automated response with the following reference number ***. <br> <br> Needless to say I was not contacted at all. I sent another email yesterday where I used the reference number I received in the subject line where I asked again to get some feedback and I copied in the sales consultant who assisted me (in the hope that she would perhaps be able to provide me with feedback or point me to someone that can do so). <br> <br> Still up to now I haven't received any feedback whatsoever, I sent another mail just now to the following addresses [Email Removed] [Email Removed] [Email Removed] [Email Removed] [Email Removed] [Email Removed] with the hope that someone will be so kind to assist me.<br> <br> I would like everything to be cancelled immediately and I would like to return your router as soon as possible.<br> I am utterly disappointed in the after sales and can't see for such pathetic service.<br> <br> Please contact me as soon as possible.<br> <br> Thanks