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Yvonne

1 reviews | Active since May 2026

12 May 2026, 16:59

Waiting for a servic...

Waiting for a service agent takes longer and sometimes calls are not answered

0
Replies (1)
Mweb
Mweb's reply12 May 2026, 17:01
Official
Hi Yvonne, we understand your frustration, especially when you’re trying to get help and end up waiting long periods or not getting your call answered. That kind of delay can be really disruptive when you just need quick assistance. We’re continuously working on improving response times so customers can get support more efficiently across all channels. In the meantime, if you share your account details via direct message, we can make sure your query is picked up and routed to the correct team for faster assistance. Kind regards,
The Mweb Team 

Best regards,