Waited a bit long for an agent … however once the agent was in the line we were able to resolve t...

Hello Donny,

We appreciate you highlighting the wait time, and we’re pleased that once connected, our agent was able to assist and resolve the issue. We recognise how important it is to have timely access to support, and your feedback is useful as we continue looking for ways to improve the experience. We’ll keep working towards making the journey from reaching us to getting assistance as smooth as possible.

For easy account management, visit your app store and search for “Mweb” to install the app.

Kind regards,
The Mweb Team